AetherPal Smart Remote Access for Smartphones and PCs
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Press Releases

Mr. Derek DiPerna joins as President of w2bi, Inc.

Union, NJ – October 25, 2011 - w2bi, Inc. strengthens its customer commitment by appointing Derek DiPerna as President of w2bi.   Mr. DiPerna has been well known in the wireless industry where he most recently served as General Manager with Microsoft in the US Operator Channel group. 

Subscribers expect their mobile devices to perform well in various network conditions, and w2bi solutions help to increase the device performance.  “Device and application certification testing is critical to the successful deployment of 3G, 4G/LTE services.

We are very pleased to have Derek join our team where he will bring great insights into helping our partners deploy the highest quality new devices and services” said Ron Parmar, CEO of w2bi, Inc.

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Larry Paulson joins the board of w2bi Inc & AetherPal Inc
Union, NJ – June 1, 2011 - w2bi, Inc. and its subsidiary AetherPal Inc. is pleased to announce the appointment of Larry Paulson as member of the board.

Larry Paulson is a seasoned wireless and telecom executive. He is currently Executive Vice President and Chief Marketing Officer for Brightpoint Inc. He is also a principal and founder of Rancho Santa Fe Solutions, a wireless consulting company.

We welcome Larry, and are looking forward to his insights in helping operator customers deliver quality product and services using w2bi & AetherPal solutions.

Rich Meigh joins the board of w2bi Inc & AetherPal Inc
Union, NJ – Feb 23, 2011 - w2bi, Inc. and its subsidiary AetherPal Inc. is pleased to announce the appointment of Rich Meigh as member of the board.

Rich Meigh is a well-known veteran of the wireless industry.  Currently he is Executive Vice President and Chief Operating Officer of Communications Wireless Group.  He was the Vice President of Wireless Devices for 10 years since the formation of Verizon Wireless.  He worked at Verizon Wireless and Bell Atlantic Mobile for 27 years under various roles in finance, operations and marketing.  He is a graduate of Boston College.

We welcome Rich, and are looking forward to his insights in helping operator and OEM customers deliver quality product and services using w2bi & AetherPal solutions.

NJTC’s Mid Atlantic Innovation Competition honors AetherPal Inc. for its Innovative Product
Union, New Jersey – Nov 9, 2010: New Jersey Technology Council today announced AetherPal Smart Remote Access as the 1st finalist in its 2010 Innovation Competition as part of the annual Top Technology Trends.  A selection committee with representatives from several venture capital firms, New Jersey Institute of Technology, New York Institute of Technology, Rowan University and several technology firms reviewed over thirty submissions to make their selections across four industries sectors. Through the remote control capability, AetherPal Smart Remote Access enables support staff to remotely view, manage and control the user’s device for troubleshooting, remote installation, device training and application demonstrations.

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AetherPal announces the release of version 3.0 of its customer care solution
AetherPal 3.0 offers an enriched user experience with technical enhancements in remote control optimization.

Union, New Jersey – September 15th, 2010 - AetherPal Inc., a leading provider of Smartphone Customer Care support solutions for smart phones and PCs, proudly announces release 3.0 its remote customer care solution. AetherPal release 3.0 confirms that we continually endeavor to improve the product performance and surpass all industry norms in the areas of user experience, speed, security, and reliability.

Salient features of this enhanced version are:

  • Session recovery on device reboot
  • Automatic reconnection in case of interruptions in network coverage
  • Enhanced and user friendly enrollment process
  • Real time feedback to CSR during the entire process
  • Support for windows server 2008 r2
  • Dynamic device package creation during download request

To evaluate AetherPal please request for an online demo or a trial license.

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AetherPal Forays into China and Taiwan Market Through Partnership with Paralink
Union, New Jersey – April 24th, 2010 - AetherPal Inc., a leading provider of management and testing solutions for wireless communications, announced today that it has signed a reseller agreement with Paralink of Taiwan. Paralink Networks, a wireless telecom veteran in Taiwan is well known for selling and marketing industry leading products to wireless operators and system integrators. Larry Smith, VP of Sales for AetherPal, said the addition of Paralink to AetherPal's global distributor list significantly enhances AetherPal's presence in the Taiwanese and Chinese wireless markets.

AetherPal is a customer CARE support solution for smart-phone devices.  Through the Remote Control capability, AetherPal enables support staff to remotely view, manage and control the user's device for troubleshooting, remote installation, device training and application demonstrations. AetherPal is a Customer CARE cost reducing and anti-churn solution that enriches the customer experience by effectively reducing the problem to resolution times through its innovative, dynamic, and patent pending technology. The AetherPal smart-phone remote control solution is OS and network technology agnostic.

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AetherPal v2.8 supports Windows Presentation Foundation
Union, NJ - June 15th, 2010 - AetherPal Inc., a leading provider of management and testing solutions for wireless communications, announced today the release of v2.8 which supports WPF. With this release AetherPal is more intuitive, responsive and secured.

AetherPal is a customer CARE support solution for smart-phone devices.  Through the Remote Control capability, AetherPal enables support staff to remotely view, manage and control the user’s device for troubleshooting, remote installation, device training and application demonstrations. AetherPal is a Customer CARE cost reducing and anti-churn solution that enriches the customer experience by effectively reducing the problem to resolution times through its innovative, dynamic, and patent pending technology. The AetherPal smart-phone remote control solution is OS and network technology agnostic.

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AetherPal 2.3 Allows Advanced Mobile Device Management For Blackberry Enterprise Users
Union, New Jersey – June 22, 2009 - AetherPal, a leader in mobile device support and testing, announced today the launch of AetherPal 2.1, a mobile device management enhancement solution built to enable enterprise and customer care operations to address specific device and user issues while increasing ROI on Smartphone deployments.

AetherPal 2.1 is a patent pending support solution for Microsoft Windows Mobile 6.0, 6.1, Symbian and Blackberry devices. AetherPal can be integrated into Microsoft's SCMDM 2008 platform or be used as a standalone solution. Since the device client is light the features are fast, responsive, and robust.

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Customer Kudos


"Nic showed me how to finally connect using my cell phone as a modem, and now it totally ROCKS!! Thank you!!!"

"The rep was very patient while I fumbled with my phone, then I agreed to have her use remote control and showed me how to fix it in seconds. Thank you very much."

"This is a fantastic tool. I have had BB for years and this made trouble shooting so much easier than someone trying to walk me through it over the phone"

"She worked very hard to resolve a number of set up issues on a variety of programs surrounding the new phone device, all while I watched her control my phone remotely. Amazing Technology!"